Mind Pty Ltd uses SecurePay and Paypal as our payment gateways, which ensures
your credit card details are recorded in a highly secure encrypted environment.
is fully compliant with Level 1 PCI DSS (Payment Card Industry Data Security
Standard), and their business is regularly audited by external auditors.
uses a 128-bit digital server certificate provided by VeriSign™. This level of
encryption is currently considered realistically unbreakable.
browsers are required to use a minimum of 40-bit SSL (Secure Socket Layer)
technology (This means that there is no way to bypass the security systems).
encrypts all transaction details before sending them across the internet, so
the details of the message cannot be seen by anyone except SecurePay's Payment
order is checked, one by one by our accounts department before processing. This
reduces the possibility of credit card fraud.
card details stored on SecurePay, once entered, are hidden from view. Credit
cards can therefore only be used within the SecurePay environment.
• Paypal is
also a PCI compliant service. Extensive information about how Paypal secures
transactions can be found here:
This means that when you order a product from our website, you can rest assured
that very strong security checks have been put in place to make sure that your
details will not fall into the wrong hands.
Orders placed over the phone are uploaded & processed in JCurve, a business
management system powered by NetSuite. All credit card payments are
transacted through SecurePay via JCurve to ensure your payment card data is
secure. JCurve does not retain credit card details. Instead, these are stored
Mind Pty Ltd respects your right to control how information held on your behalf
is used. The integrity of personal information is important to us and we are
fully committed to protecting everyone's right to privacy. The only information
collected from visitors to our website is that which is provided to us on a
information captured or voluntarily submitted on this website.
Personal Information is defined as information about an individual, whether
fact or opinion, by which that individual can be ascertained. The Australian
Privacy Act, as it applies to the private sector, commenced on 21 December
Collection of information
Fertile Mind Pty Ltd will only collect personal information that is necessary
for one or more of its activities and only by lawful means. It will only
collect information about an individual from that individual.
The following information is or may be collected about our customers:
• Contact details
• Credit card or bank account details - but we do not retain credit card
details in Fertile Mind’s system
• Transaction history
• Where you heard about our products
• Unique username and password, or provide
• Personal information used in the recovery of your lost password
This information is used to:
• Fulfil your orders, including providing your address to post or shipping
• Ensure the website operates properly for you
• Analyse the effectiveness of our advertising
• Create invoices
• Send you information about our products and offers and occasionally share
with you selected offers from Fertile Mind's business collaborators.
• Answer your questions
Direct Mail functionality is programmed and maintained by Mail Chimp, a
Chimp collects a minimum of personal information. This information will
not be used or released in any manner and will be kept strictly confidential.
• You may
stop the delivery of future promotional email from us via Mail Chimp by following
is here: https://mailchimp.com/legal/privacy/
information: For each visitor to reach the site, we collect the following
non-personally identifiable information,
• browser type, version and language, operating
system, pages viewed while browsing the Site, page access times and referring website
collected information is used solely internally for the purpose of gauging
visitor traffic, trends and delivering personalized content to you while you
are at this Site.
Use and disclosure
Fertile Mind Pty Ltd will not use or disclose personal information about you
for a purpose other than the primary purpose of collection. You have the right
to access/change/delete the personal information held. Please contact us (details
below) to update your details or to unsubscribe from any future contact.
Fertile Mind will take reasonable steps to protect the personal information it
holds from misuse, loss and unauthorised access, modification or disclosure. Fertile
Mind engages service providers to maintain and improve the website, and these
providers may have access to your personal information solely for the purpose
of performing their contracted service. These providers are under
confidentiality obligations to Fertile Mind and are also bound by the
Australian Privacy Act.
Please feel free to contact us with any comments, questions, complaints or
suggestions you might have regarding the information described in this
757 777 (or from outside Australia +61 2 9905 0199)